COVID-19

UPDATED COVID-19 OFFICE POLICIES AND PROCEDURES

  • Effective, Tuesday, May 25, 2021, face masks are optional. If you prefer that our staff wear a face mask while working with you, please let our staff know when you check-in for your appointment.

  • No food or drinks will be allowed in the office.

  • Because it is critical for us to stay on schedule to avoid patients being in the office for too long and increasing risk, ALL PATIENTS MUST BE ON TIME FOR THEIR APPOINTMENTS. Late patients will be rescheduled. For new patients or current patients that need to update forms on file, PLEASE COMPLETE THESE FORMS ON OUR WEBSITE PRIOR TO YOUR APPOINTMENT. (Forms are located under Patients-->Online Registration Form and Patient-->HIPAA Release and Financial Policy Forms)

  • All patients will be required to either wash their hands or use hand sanitizer upon entering the office.

  • Anyone who has a cough, has had exposure to COVID-19, or has a fever will be required to come back once they are clear of symptoms and fever or are outside the window of contracting the virus.

  • The scheduled patient is the only person allowed in the office except in the case of minors or those that need an adult present. In those cases, one other person will be allowed to accompany the patient.

  • Glasses browsing, adjusting, etc will be offered without an appointment only if adequate social distancing can be maintained and our opticians are available. Scheduling an appointment with our opticians is preferred. Our opticians will accompany you on your search for the perfect frame and will use their expertise to help you locate that frame. They will remove frames for patients to try on, and all those frames will be sanitized before being placed back on display.

  • All glasses and contact lens pickup will be curbside. Call when you arrive!

  • Here is what we will be doing on our end:

  • All staff upon arriving will wash their hands for 20 seconds and wash hands or do hand sanitizer throughout the day.

  • All chairs will be spaced apart 6 feet. Chairs will be sanitized regularly between patients.

  • There will be no toys in the kid's area.

  • We are minimizing points of contact. Any welcome forms, HIPAA and financial policies are available online at our website, and we are asking patients to fill those out ahead of time to decrease time in the office and decrease the number of patients needing a pen.

  • Coffee and water services will be suspended until further notice.

  • All magazines are removed from the welcome area.

  • Pens that are used will be placed in a "used pens" container and sanitized. No pen will be used twice.

  • Staff members will sanitize their work stations routinely throughout the day.

  • Door signs outside the exam rooms will indicate if the room is sanitized or needs to be sanitized. The sign will turn as soon as the technician walks in with a patient to indicate it needs to be cleaned. Each room will be thoroughly cleaned between patients.

  • Our credit card swiper will be accessible for patients to swipe their own cards.

  • Temporary plexiglass will be installed at the front desk.

These procedures are subject to change based upon CDC guidelines.
We have truly missed all of you and can't wait to see you back in the office!

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